Orders & delivery
Do you deliver island-wide?
Yes. We deliver across Sri Lanka. Delivery charges are calculated at checkout.
Can I pay cash on delivery?
Yes. For cash-on-delivery orders above LKR 10,000, a 50% advance is required to confirm the order. If a cash-on-delivery or bank-deposit order is cancelled after dispatch, a LKR 600 return fee applies.
What payment methods do you accept?
Card payments at checkout, bank deposit, and cash on delivery. Instalment plans are available on selected products at checkout.
Returns & exchanges
What is your return policy?
You have 7 days after receiving your item to request a return. Items must be unworn, with tags, and in the original packaging. Contact us before sending anything back so we can send return instructions.
Can I return lingerie or sale items?
For hygiene reasons, intimate products cannot be returned. Sale items and gift cards are also non-returnable. If an item arrives damaged or incorrect, contact us straight away and we will put it right.
How do refunds work?
Once we receive and inspect your return, approved refunds are issued as store credit or to your original payment method. Banks can take 7–10 working days to post the refund.
Sizing & products
How do I find my size?
See our women's sizing chart and men's and kids' sizing chart. If you are between sizes, message us on WhatsApp and we will help you choose.
Where are your products made?
Aadaraya is a Sri Lankan brand. Our sleepwear, loungewear and lingerie are designed in Colombo and made with premium fabrics.
Our store
Where is your store?
Aadaraya Ceylon, 54C Ward Place, Colombo 7. See directions.
Can I pick up an online order in store?
Yes. Choose in-store pickup at checkout, or message us and we will hold your order at Ward Place.
Contact
How do I reach you?
WhatsApp or call +94 77 111 7212, or email marketing@nkventures.lk. Customer care is available Monday to Friday, 9:00 AM to 5:00 PM.
